BoomHaus Creative
Santa Monica, CA
Client Onboarding

Welcome
to Boomhaus.

The contract's signed. Now we build the engine.

Everything we make for you starts on this page. Your answers, your assets, and your access are the raw material for every strategy call, shot list, and caption that follows. The sharper the input, the louder the output. Give this page your full attention once, and you'll never have to repeat yourself to us again.

Start the Questionnaire →
Step 01

This isn't a form. It's the brief.

Every answer here shapes what we shoot, what we say, and where we say it. Write like you're talking to a partner, not filling out paperwork. Short answers get safe strategy, and safe is the one thing we don't make. Set aside 30 minutes and keep your brand guide within reach.

Questionnaire loads here Paste the Tally standard embed in place of this box.

Everything you share here stays between us. More on that in the FAQ below.

Step 02

Give us everything. Even the stuff you hate.

We don't need a perfect archive. We need an honest one. The photo you think is unusable tells us what your brand has already tried. The post that flopped tells us what your audience refuses to care about. Send all of it, and we'll sort signal from noise.

What to send

  • Brand guideVoice, visual standards, and any do's and don'ts
  • LogosVector files (SVG, EPS, or AI) plus transparent PNGs
  • FontsThe files themselves, or the licensing details
  • Photo + videoAll of it, raw or finished
  • Past contentYour best performers and the ones you'd rather forget

How to send it

  1. Create a folder in Google Drive, Dropbox, or Box.
  2. Load in everything on the left.
  3. Share it with [BOOMHAUS SHARING EMAIL] with editor access.

That folder stays in play for the whole partnership. It's where your assets come in and where your finished deliverables go out.

No storage of your own? We'll host your assets for $75/month. Just note it in the questionnaire.

No brand guide yet? That's not a dealbreaker. Run through the Brand Toolbox Checklist, send what you have, and we'll build out the gaps.

Download the Checklist ↓
Step 03

Keys, not passwords.

We will never ask for your login. Not once, not ever. Every platform has a partner system built for exactly this. You invite us, you control what we can touch, and you can revoke it with one click. Here's where to go.

Never share passwords

Facebook + Instagram

Where to go
Meta Business Suite → Settings → Partners → Add partner
Who to add
BoomHaus Business ID: [META BUSINESS ID]
Access level
Full control of your Facebook Page and Instagram account

Threads

Where to go
Runs off your Instagram account
Who to add
Nothing extra yet
Access level
We'll coordinate this with you once Meta access is live

TikTok

Where to go
TikTok Business Center → Partners → Add partner
Who to add
BoomHaus Business Center ID: [TIKTOK BC ID]
Access level
Share your TikTok account with full access

LinkedIn

Where to go
Your Page in admin view → Settings → Manage admins → Add admin
Who to add
[BOOMHAUS LINKEDIN ADMIN]
Access level
Content admin

No Meta business portfolio, or still on a personal TikTok account? Flag it in the questionnaire and we'll set it up together on a short call. The last question in the questionnaire confirms which invites you've sent.

Step 04

Then we go to work.

Once your answers, assets, and access are in, we tear your current presence down to the studs. We look at what's earning attention, what's being scrolled past, and where your category is leaving white space nobody's claimed yet.

That read becomes your strategy and your first content calendar. You'll see it up to two weeks before anything publishes.

How We Work Together

The ground rules.

You hired expertise, not a committee. Here's how that plays out week to week.

  • You see the plan, not a draft.

    Your posting calendar is visible up to two weeks out. It's a window into decisions already made, not a vote.

  • Four rounds, then we roll.

    Every asset, captions included, gets up to four rounds of revisions. Silence through the two-week window counts as a green light.

  • We bring you in when it matters.

    Routine engagement is ours to handle. Anything that needs your legal awareness, business judgment, or inside context comes to you before we respond.

  • Community management keeps business hours.

    On Growth and Scale, comments and DMs are handled 9 AM–5 PM Pacific, Monday through Friday. An automated reply covers the rest.

  • The first 90 days lay the foundation.

    Real traction takes at least three months to build. We'll set performance goals once there's real data to set them against.

FAQ

Before you ask.

Who sees what we send?

Us, and nobody else. Your brand assets, business details, strategy, and audit findings stay inside this engagement.

Why editor access on the folder?

Because that folder runs both ways. You load your assets in, and we deposit your finished deliverables back into it.

What if we're missing assets?

Send what you have. The questionnaire and the audit show us exactly what needs to be built.

Why won't you take our passwords?

Partner access is safer, cleaner, and fully in your control. You can see exactly what we can touch and revoke it at any time. Our access is also removed within five days if the partnership ends.

When does posting start?

The moment onboarding is complete, within 25 days of kickoff. The faster your three steps land, the sooner you're live.

Can I change an answer after I submit?

Yes. Email us and we'll update your brief.

That's Everything

Do it once.
Do it loud.

Three steps, one time, and the next thing you hear from us is about the work. Stuck on anything? We're a message away.

Email the Team →