Brands Don't Need Ad Agencies Anymore — And the Industry Is Still Pretending That's Not True
Friday the 13th. Felt right.
Because what we're about to say is going to make some people genuinely uncomfortable. It's going to land wrong for a few agency executives who've been telling themselves a story that stopped being true about three years ago. And it's going to hit different for the brand-side creative directors who already know exactly what we're talking about but haven't said it out loud yet in a meeting.
So we'll say it.
The brand is now the agency. And the traditional agency model — the retainer, the brief, the deck, the revision cycle, the approval chain, the campaign launch, the post-mortem, the renewed retainer — is running on borrowed time. Not because the work stopped mattering. Because the structure stopped making sense.
We're not saying this from the outside looking in. We're saying this as people who live inside the creative industry every single day — who have built campaigns, produced content, directed series, and sat across the table from brands that were, quietly and methodically, building the infrastructure to do what we do. Without us.
That's a damn hard thing to say. But it's the truth. And we'd rather be the ones saying it than the ones who get caught off guard by it.
Follow the Money. Then Follow the Talent.
Here's where you feel it first: the talent pipeline.
The best creative directors aren't taking agency jobs the way they used to. The best content strategists aren't grinding through agency account structures hoping to eventually get a seat at the table. The most visionary photographers, cinematographers, and narrative directors are going directly to brands — because that's where the creative autonomy is. That's where the budgets are being consolidated. That's where someone actually gives a damn about building something with longevity instead of optimizing for the next campaign cycle.
This isn't a trend. This is a structural shift happening in real time, in slow motion, and the agency world is responding to it the same way legacy industries always respond to structural collapse — by insisting it isn't happening until the building is already on fire.
Nike didn't build SNKRS into a billion-dollar content ecosystem by outsourcing the narrative. They built an internal creative studio — S23NYC — and staffed it with people who understood the intersection of culture, community, and storytelling at a level that no external agency brief was ever going to capture. They talked directly to their most engaged communities. They found out that their heaviest SNKRS users in New York were concentrated in Dominican neighborhoods. They went there. They listened. They created the De Lo Mio Air Force 1 with Dominican photographers shooting Dominican people. The story was embedded in the community it came from — not extracted from a creative brief written in a conference room three zip codes away.
That's not something you outsource. That's something you become.
The Middleman Problem Nobody Wants to Name
Let's be honest about what an agency actually sells.
At its best, an agency sells perspective — the outside view, the creative distance, the ability to see a brand the way its audience sees it and translate that into something resonant. That value is real. That value has always been real.
But here's the motherfucker of a problem nobody in the industry wants to name out loud: when a brand owns its own narrative, controls its own content production, and has built a direct relationship with its own audience through a series that runs week after week — the outside perspective stops being the most valuable thing in the room.
The most valuable thing in the room becomes continuity. Institutional knowledge. The creative director who has been in the brand's world long enough to know its rhythms, its tensions, its cultural context, its community. The person who isn't parachuting in for a campaign and parachuting out. The person who stays.
Agencies are structurally built to parachute. That used to be fine when campaigns were the primary currency of brand building. But in a world where the series is the strategy — where narrative continuity is the competitive advantage — the parachute model is a liability dressed up as a service.
Liquid Death didn't build a $1.4 billion brand by cycling through agency relationships and quarterly campaign refreshes. They built a character — an entire cultural identity — and then they protected that character with everything they had. Their VP of Creative described their content strategy as a comedian workshopping material on stage. You don't workshop material with a rotating cast of external partners. You do it with a team that's been in the room long enough to understand what the character would and wouldn't do.
Brands that understand this are not coming back to the traditional agency model. They are building in-house. They are hiring creatives who want to be embedded, not contracted. And they are producing content at a speed and specificity that no agency retainer was designed to accommodate.
What This Means for the Work We Do
We built FAV 5 for Laced SouthBay in 2021 — produced and photographed by Taylor Smith, directed by Johnathan Champion — because we understood something that a lot of agencies still don't: the most powerful thing a brand can do is get the hell out of the way of a real human story and let it breathe.
Sneakerheads sitting down and walking us through the five most meaningful pairs in their collection. Not the most expensive. Not the most hyped. The most meaningful. And what came out of those conversations had nothing to do with retail and everything to do with identity, memory, family, and culture. The brand showed up as a curator, not a salesperson. And that positioning — that restraint — is what made it land.
We knew then what the industry is only starting to accept now: the brands that win the next decade are the ones who learn to tell human stories with the same rigor and intention that they once applied to product campaigns. Not as a marketing tactic. As a genuine creative commitment.
That's the skill set shift. And it's not a small one.
It means Creative Directors have to think like showrunners. It means Content Strategists have to think like editors. It means the photographers and cinematographers who once shot product have to be willing to direct series. It means the entire vocabulary of what "brand content" means has to be rebuilt from the ground up — and the agencies that survive this moment will be the ones who make that rebuild their entire identity, not a service they add to the deck.
The Hard Question
We're going to ask the question that every agency creative director needs to sit with this weekend.
What is your value proposition when the brand can tell its own story better than you can?
Not better in terms of production value. Not better in terms of strategy decks or media planning or channel optimization. Better in terms of authenticity. Better in terms of proximity to the culture they're actually trying to reach. Better in terms of the kind of creative continuity that only comes from showing up every single week, in the same world, with the same characters, with the same point of view.
Because that's what the best brand series do. And that's what's making the traditional agency relationship feel, increasingly, like a very expensive approximation of something brands are learning to do themselves.
We're not here to eulogize the agency. We're an agency. We have skin in this game. We think about this shit every single day — what we owe our clients, what we owe the work, what we owe the industry that shaped us. And what we keep landing on is this:
The agencies that make it through this are not going to be the ones who defend the old model. They're going to be the ones who burn it down themselves — who rebuild around story, around culture, around creative worlds that brands can actually live in — and who show up to client conversations not as vendors pitching deliverables but as creative partners willing to help build something that lasts longer than a campaign flight.
That's a fundamentally different business. It requires a fundamentally different kind of courage.
This Is the Moment
The brands that figured out storytelling first aren't waiting. They've already hired. They've already built. They've already launched their series, grown their audiences, and developed the kind of narrative equity that no media buy was ever going to manufacture.
The window isn't closed. But it's closing.
And if your agency — or your brand — is still sitting in a room arguing about whether short-form narrative content is "right for your vertical," you've already lost more ground than you realize.
The audience doesn't give a fuck about your vertical. They care about your story.
Figure out what that is. Then have the damn courage to tell it.
If this week's series hit a nerve — good. Share it with someone who needs to hear it. And if you want to talk about what building a real brand story looks like, you know where to find us.